Privacy Policy.

1. Who We Are

Lucky 7 Entertainment LLC. is an officially incorporated game development company based in the Commonwealth of Massachusetts, United States. We develop and publish Roblox experiences including Deltarune: Tower Defense and Zombie Cells, and operate the website lucky7entertainment.com and an official Discord server.

For privacy-related inquiries, you may contact us at:

2. Scope of This Policy

This Privacy Policy applies to:

• All Roblox experiences published by Lucky 7 Entertainment LLC.
• The Lucky 7 Entertainment website (lucky7entertainment.com)
• The official Lucky 7 Entertainment Discord server
• Any support, moderation, or communication channels operated by Lucky 7

This Policy does not apply to third-party platforms such as Roblox, Discord, or any other service you use to access Lucky 7 content. Those platforms operate under their own privacy policies, which we encourage you to review.

3. Information We Do Not Collect

Lucky 7 Entertainment LLC. is a Roblox-exclusive game developer with a minimal data footprint. We want to be clear about what we do not collect:

• We do not operate any account or login system; all accounts are managed by Roblox
• We do not process any payments. All transactions are handled by Roblox.
• We do not collect your real name, address, phone number, or date of birth
• We do not use cookies, tracking pixels, or web analytics tools on our website
• We do not run a newsletter or email marketing list
• We do not sell, rent, or trade any personal information to third parties
• We do not use advertising networks or allow third-party ad tracking

4. Information We May Receive

While we collect very little information directly, there are limited circumstances where information may be shared with us:

When You Contact Us

If you contact Lucky 7 via email, Discord, or any support channel, we may receive and retain your Roblox username, email address (if provided), the content of your message, and any supporting information you choose to share. This information is used solely to respond to your inquiry.

Moderation & Enforcement Records

If you are subject to a moderation action within a Lucky 7 Experience or on the Lucky 7 Discord server, we may retain records including your Roblox username, the nature of the violation, and the enforcement action taken. These records are maintained for the purpose of enforcing our Terms of Service and ensuring platform safety.

Appeals Submissions

If you submit a moderation appeal through our website or Discord, we may receive and retain the content of your appeal, your Roblox username, and any communication related to the appeal process.

By submitting any form on the Lucky 7 Entertainment website (including moderation appeals, career applications, player reports, bug reports, or contact messages), you expressly consent to Lucky 7 Entertainment collecting and retaining the following data indefinitely:

• Your IP address at the time of submission
• Browser type, version, and operating system (user agent data)
• Device type (mobile, desktop, tablet)
• Timestamps of submissions and interactions
• All content submitted in the form including text, attachments, and any files
• Email address, Discord username, Roblox username, and any other identifiers you provide

This data is retained by Lucky 7 Entertainment indefinitely for moderation, security, and legal compliance purposes. You may request deletion of your data by contacting us at support@lucky7entertainment.com. We will fulfill verifiable deletion requests within 30 days, except where we are required by law to retain data or where retention is necessary for ongoing moderation or legal proceedings.

Website Hosting

Our website is hosted by Vercel. Vercel may collect standard server log data such as IP addresses and browser information as part of normal hosting operations. Lucky 7 does not access or use this data. Please refer to Vercel's Privacy Policy for details.

5. How We Use Information

Any information we receive is used only for the following purposes:

• Responding to support requests, inquiries, or appeals you initiate
• Enforcing our Terms of Service and Community Guidelines
• Maintaining moderation and enforcement records for platform safety
• Complying with applicable legal obligations

We do not use any information for marketing, advertising, profiling, or any purpose beyond what is necessary to operate and moderate Lucky 7's services.

6. How We Store & Protect Information

Moderation records and communication logs are stored securely by Lucky 7 staff and are accessible only to authorized personnel. We take reasonable technical and organizational measures to protect information from unauthorized access, disclosure, or loss.

However, no method of storage or transmission over the internet is completely secure. Lucky 7 cannot guarantee absolute security and is not liable for unauthorized access beyond our reasonable control.

7. Information Sharing & Disclosure

Lucky 7 Entertainment LLC. does not sell, rent, or trade any personal information. We may disclose information only in the following limited circumstances:

• When required by applicable law, regulation, or valid legal process (e.g. a court order or subpoena)
• To protect the rights, safety, or property of Lucky 7, its users, or the public
• In connection with a merger, acquisition, or transfer of assets, in which case users will be notified

8. Roblox & Third-Party Platforms

Because all Lucky 7 games are published on Roblox, Roblox Corporation acts as the primary data controller for all in-game data, account information, payment records, and platform interactions. Lucky 7 has no access to your Roblox account credentials, payment information, or any data Roblox collects independently.

Similarly, our official Discord server is operated on Discord's platform. Discord's Privacy Policy governs all data processed through Discord. Lucky 7 only sees what is shared with us directly through Discord messages or moderation tools.

We encourage you to review the privacy policies of these platforms:

• Roblox Privacy Policy: roblox.com/info/privacy
• Discord Privacy Policy: discord.com/privacy
• Vercel Privacy Policy: vercel.com/legal/privacy-policy

9. Children's Privacy (COPPA)

Lucky 7 Experiences are designed for all ages and are published on Roblox, a platform that implements COPPA-compliant age verification and parental control systems. Lucky 7 does not knowingly collect personal information from children under the age of 13 beyond what is permitted under the Children's Online Privacy Protection Act (COPPA).

Lucky 7 does not operate independent account systems, contact forms with age gates, or any mechanism through which a child under 13 would directly submit personal information to Lucky 7 outside of Roblox's or Discord's existing safeguards.

If you are a parent or guardian and believe your child has submitted personal information to Lucky 7 outside of these platforms, please contact us at support@lucky7entertainment.com and we will promptly review and delete such information.

10. Your Rights: GDPR & CCPA

Depending on your location, you may have specific legal rights regarding your personal information.

European Union: GDPR

If you are located in the European Economic Area, you may have the right to access personal information we hold about you, request correction of inaccurate information, request deletion of your information ("right to be forgotten"), object to or restrict our processing of your information, and lodge a complaint with your local data protection authority.

California (CCPA)

If you are a California resident, you have the right to know what personal information we have collected about you, request deletion of your personal information, and opt out of the sale of your personal information. Lucky 7 does not sell personal information.

Exercising Your Rights

To exercise any of these rights, contact us at support@lucky7entertainment.com. We will respond within the timeframe required by applicable law. Please note that most data processed in connection with Lucky 7 Experiences is held by Roblox, and requests relating to that data should be directed to Roblox.

11. Data Retention

Lucky 7 retains information only for as long as necessary to fulfill the purposes for which it was collected, including:

• Support and communication records: retained for as long as reasonably necessary to resolve the matter and for a reasonable period thereafter
• Moderation and enforcement records: retained indefinitely for platform safety and enforcement consistency
• Appeal records: retained indefinitely for moderation purposes. Deletion requests honored within 30 days where legally permitted
• Career application records: retained indefinitely. Deletion requests honored within 30 days
• Player report records: retained indefinitely for safety and moderation purposes
• Contact message records: retained indefinitely. Deletion requests honored within 30 days
• IP addresses and browser metadata from form submissions: retained indefinitely for security and fraud prevention

You may request deletion of information we hold about you by contacting us, subject to our legal obligations and legitimate enforcement interests.

12. Changes to This Policy

Lucky 7 Entertainment LLC. reserves the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting to lucky7entertainment.com. We encourage you to review this Policy periodically.

Your continued use of any Lucky 7 Experience or service following the posting of an updated Privacy Policy constitutes your acceptance of the changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: