Cyber Security
Defending the games you play.
Lucky 7 Cyber Security keeps our players, our games and our platform safe. We find and stop exploiters, protect our website and accounts, and take on the organised groups that target our community, the right way.
Led by experience
SnowzBunz
The division is led by Lucky 7 co-founder SnowzBunz, who brings more than 13 years of cybersecurity experience. That includes investigations that have taken large-scale attack groups and persistent individual offenders offline, working through platform enforcement and the legal system.
Luci
More than 5 years of cybersecurity experience, and has worked alongside SnowzBunz on previous takedowns.
Matt
More than 5 years of cybersecurity experience, and has worked alongside SnowzBunz on previous takedowns.
Six teams, one job
Game Security
Server-side validation, anti-cheat and hardening across every L7 experience, built alongside our Sentinel-7 anti-cheat system.
Exploiter Enforcement
Detecting, tracking and stopping exploiters in our games. Every action is backed by evidence, from in-game bans to reports to Roblox and escalation for repeat offenders.
Website Security
Protecting lucky7entertainment.com, player accounts and our internal tools: secure development, monitoring, and prompt patching of new advisories.
Information Collection Team (ICT)
Our threat intelligence unit. ICT studies large, coordinated groups that attack our games and community, so we can anticipate them, disrupt them and hand solid cases to the people who can act.
Legal Enforcement Support
Works with the L7 legal team on serious cases: preparing evidence and delivering cease and desist letters and other legal notices through proper, lawful channels.
Incident Response
When something goes wrong, we contain it, fix it and tell the people affected. Every incident ends with a review so it does not happen twice.
Firm, fair and lawful
Protecting a community means holding ourselves to a higher standard than the people we stop.
Think a ban or enforcement action was a mistake? Submit an appeal.
Found a security issue?
Email support@lucky7entertainment.com with the subject "Security report". Tell us what you found, where, and the steps to reproduce it. Give us a reasonable chance to fix it before you share it publicly, and we will keep you updated along the way.
In scope
- lucky7entertainment.com and its subdomains
- Player accounts, sign-in and account recovery
- Lucky 7 experiences on Roblox (server-side logic, remotes, game data)
- The Lucky 7 desktop app
Please do not
- Denial of service, load testing or spam
- Social engineering or phishing of staff or players
- Accessing, changing or keeping other people’s data beyond what proves the issue
- Bugs in Roblox itself (report those to Roblox directly)
- Third-party services we use, such as PayPal or Discord
Good faith. If you follow this policy, stay within scope and stop as soon as you have confirmed an issue, we will not pursue or report you for your research. We do not currently run a paid bug bounty, but we will credit you if you would like us to.
Join Lucky 7 Cyber Security
Security engineers, game security, threat intelligence, enforcement and more. Contract and volunteer roles are open now.